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http://dspace.kila.ac.in:8080/jspui/handle/123456789/577
Title: | QUALITY MANAGEMENT SYSTEM IN GOVERNMENT INSTITUTIONS |
Other Titles: | ഗുണമേന്മ സംവിധാനം സര്ക്കാര് സ്ഥാപനങ്ങളില് |
Authors: | Dr. Joy Elamon Mathew Andrews Dr. Anoopa Narayanan |
Keywords: | ISO Quality Management System Quality Service Delivery Front Office Management Grama Panchayats in Kerala |
Issue Date: | Aug-2020 |
Publisher: | Kerala Institute of Local Administration |
URI: | http://dspace.kila.ac.in:8080/jspui/handle/123456789/577 |
ISBN: | 9789384557980 |
Appears in Collections: | Handbooks |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
ISO Book_QMS_Inner_Final.pdf | Book | 11.53 MB | Adobe PDF | View/Open |
ISO Book_QMS_Cover_Final.pdf | Cover Page | 13.3 MB | Adobe PDF | View/Open |
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